Privacy Policy

This Privacy Policy explains how Nautiq ("Nautiq", "we", "us") collects, uses, and protects your information when you use the Nautiq mobile application (the "App"). Nautiq is a document-management tool for seafarers that lets you store maritime certificates and documents, track expiry dates, record voyages, build a maritime CV, and back up your data to the cloud.

1. Information We Collect

• Account information — when you sign up, we process your email address and a unique account identifier through Firebase Authentication (email/password, Google, or Apple sign-in). You may also use the App as a guest without an account.
• Documents and certificates — the document details you enter (name, number, issue/expiry dates, issuer) and any document images or PDF files you scan or attach.
• Profile information — optional details you provide, such as your name, rank, certificate of competency, nationality, contact details, and CV information.
• Voyage records — sea-service entries you create (vessel, type, rank, dates).
• Camera and photos — accessed only when you choose to scan or attach a document. Images are processed on your device and stored with your documents.
• Diagnostics — crash and error reports (via Firebase Crashlytics) to keep the App stable. These do not include the contents of your documents.

2. How We Use Your Information

• To provide core features: storing documents, expiry reminders, voyages, and CV building.
• To back up and synchronise your data across your devices (when signed in).
• To power AI features (document analysis and the Nautiq AI assistant) — see Section 4.
• To send local expiry notifications from your device.
• To diagnose crashes and improve reliability.

3. Where Your Data Is Stored

Your data is stored locally on your device and, when you are signed in, backed up to Google Firebase (Cloud Firestore and Firebase Storage). Firebase processes data on Google's secure infrastructure. See Google's privacy documentation at firebase.google.com/support/privacy.

4. AI Features

When you use document scanning analysis or the Nautiq AI assistant, the relevant document text or your question is sent to Google's Gemini API (via Firebase AI Logic) to generate a response. This processing is used solely to provide the feature and is subject to Google's terms. We do not use your documents to train our own models.

5. Sharing of Information

We do not sell your personal data. We share data only with the service providers needed to run the App (Google Firebase and Google Gemini, as described above), or where required by law. Any document you choose to export or email is shared only at your explicit request.

6. Data Retention & Deletion

We keep your data for as long as your account is active. You can delete individual documents and voyages in the App at any time. You can delete your entire account and all associated cloud data — see our Account & Data Deletion page.

7. Your Rights

Depending on your location (including the EU/EEA under the GDPR), you have the right to access, correct, export, or delete your personal data, and to withdraw consent. To exercise these rights, contact us at the address below.

8. Children

The App is intended for professional seafarers and is not directed at children under 16.

9. Changes to This Policy

We may update this Policy from time to time. Material changes will be reflected by the "Last updated" date above.

10. Contact

For any privacy questions or requests, contact us at contact@nautiq-doc.com.